Connected WhatsApp
Integration with the service channel and team queue while preserving history and ownership.
AI chatbot for WhatsApp
WhatsApp becomes a reliable entry point into your operation.
We build custom AI chatbots that respond, consult systems, qualify requests, and route conversations. Automation ends where a decision needs a person — without losing context.
Map a workflow Customer Agent Systems Team
01
More than automated replies.
Service gains responsible access to the operation behind the channel.
CRM, ERP, and scheduling
Consults or updates systems according to APIs, business rules, and defined permissions.
Contextual qualification
Collects what is needed without turning the conversation into a rigid, repetitive form.
Human handoff
Recognizes exceptions and gives the right person a summary, relevant data, and expected next step.
Demonstration flow — not a real client case
A conversation that moves work forward.
The chatbot participates in the process without pretending every situation can be automated.
- 01
Message received
The customer starts a conversation in their everyday language.
- 02
Context found
The agent identifies intent and searches only authorized sources.
- 03
Action completed
It responds, schedules, records, or consults when rules and evidence allow.
- 04
Exception delivered well
When a person is needed, the team receives the conversation without making the customer start over.
02
The chatbot starts with the Routine Map.
Before choosing messages or automation, we follow a real service case to understand conditions, decisions, systems, and exceptions.
Should your WhatsApp simply reply, or move the work forward?
We map one workflow to separate response, consultation, action, and exception before building.
Map a workflow