Privacy Policy

Information submitted through the form

When you contact us, we may receive the information you choose to provide, including:

• name, email, and company;
• city and phone or WhatsApp, when provided;
• the channel or workflow stage related to the need;
• systems involved, when provided;
• the content of your request.

How we use this information

• reply to your request;
• understand the need you described;
• continue the conversation you initiated;
• meet legal obligations or protect rights where applicable.

Campaign measurement and consent

With your consent, the Google Ads tag may record a completed form so we can understand which campaigns generate inquiries. You can decline this measurement in the notice displayed by the website.

The website has no user accounts, does not request sensitive personal data, and does not sell personal information.

Service providers

Hosting, infrastructure, measurement, and email providers may process data only as needed to perform their services. We limit sharing to what is necessary to operate the website and reply to your request.

Retention and security

We retain data only as long as needed to reply, manage the resulting business conversation, meet legal obligations, or protect rights. Access is limited to the people and providers who need the information for those purposes.

Your rights

Where applicable, you may ask whether we process your data, request access or correction, obtain information about sharing, request deletion of data processed with consent, or withdraw that consent.

Contact

For questions or requests related to your data, email contato@claraviasistemas.com.br.